Index

TECHNICAL SUPPORT FUNDAMENTALS

  1. INTRO -> IT
    1. HISTORY OF COMPUTING
    2. DIGITAL LOGIC
    3. COMPUTER ARCHITECTURE LAYER
  2. HARDWARE
    1. The Modern Computer
    2. MOBILE DEVICES
    3. PERIPHERALS
    4. STARTING IT UP
  3. OPERATING SYSTEM
    1. INTO KERNEL
    2. USER SPACE
    3. INSTALLING OS
  4. NETWORKING
    1. INTERNET
  5. SOFTWARE
  6. TROUBLESHOOTING

TECHNICAL SUPPORT FUNDAMENTALS

→ Introduction to IT
→ Hardware
→ Operating System
→ Networking
→ Software
→ Troubleshooting